You know your improvement project needs someone's support. They don't know you, they're busy, and you're about to ask for their time. So where do you start? 

Consultant Alex Gumery explores the often-overlooked skill of gaining entry with new stakeholders, sharing practical lessons from his own improvement journey. 

From understanding what matters for the other person, to building trust over time, he reveals why successful engagement is rarely won in a single conversation, and how a thoughtful approach can turn initial scepticism into lasting collaboration.


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Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you. 


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