What if the thing standing between good results and a thriving team is just one letter? This week I'm joined by Tracey Ezard — author, facilitator, and creator of Ferocious Warmth — who I met on faculty at a Women in Leadership course in Prato, Italy. Tracey has spent two decades studying what separates great teams from ones that just get by, working across health, education and hospitality.
We talk about:
The "drop one letter" shift — why "I'd like to challenge our thinking" lands completely differently to "your thinking," and the neuroscience of why it lowers defensiveness instead of raising it The Two Rs: why chasing results without relationship skills caps your outcomes, and what changes when you build both Why "doctor" already means "leader" — whether you feel ready for that title or not How multidisciplinary case conferences either open people up or shut them down, and the small, specific things senior clinicians do that make the difference Early warning signs of leadership burnout, and why energy management matters as much as time management Leadership as your "second profession" — and how much time you're actually investing in it Tracey's non-negotiable self-care practice (hint: it involves stairs)
Tracey's story is a brilliant reminder that leadership skill isn't separate from clinical skill — it's part of the job description, whether or not it was ever taught.
Resources: Connect with Tracey: LinkedIn (Tracey Ezard) and https://www.traceyezard.com/ Grab a copy of Ferocious Warmth: https://www.traceyezard.com/books/ferocious-warmth/
As always, if this episode lands, share it with a colleague who needs to hear it — and I'll catch you next week.
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