Welcome back to The Collision Vision Roundtable. I'm Cole Strandberg.
Coming off my conversation with Israel Garcia of Merced Auto Body, we wanted to continue exploring a topic that affects every collision repair business, regardless of size, location, or business model: quality and consistency in the refinish department. Joining me today are regular panelists Sheryl Driggers and Erin Solis, along with Tony Larimer from SATA.
Israel shared how a relentless focus on continuous improvement — from process and training to air systems, filtration, and equipment — helped his team improve consistency and eliminate recurring challenges. Today, we're taking that conversation a step further. We'll discuss what actually drives quality, how operators can reduce variability, and why some shops consistently outperform others when it comes to refinish operations.
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