Hallway Interviews with Pharma Learning Leaders

Pharma Sessions — ACTO Client Summit: Hallway Interviews

At ACTO's 2026 client summit in Boston, we pulled some incredible minds out of the hallway for quick, candid conversations about where field excellence, AI, and learning & development are headed. No scripts, no slides — just honest takes from the people doing the work.

In this episode, you'll hear from six pharma L&D leaders on how AI is changing their roles, what they're doing differently at national sales meetings, the adoption challenges they're navigating, and why L&D may be the most strategically important function in any AI rollout.

Timestamps:

• 1:43 — Andrea Penn, Senior Director of Field Training & Customer Training, Autolus Therapeutics
• 7:38 — Sarah Barrett, Associate Director of Medical Affairs Training, Alnylam Pharmaceuticals
• 13:10 — Brian McCann, Dupixent Market Access Training, Regeneron
• 18:49 — Nicole Payne, Director of Global Commercial L&D, BioMarin
• 23:08 — Erin Gigliello, Senior Product Owner & Project Manager in L&D, Accord Biopharma
• 30:48 — Chris Richards, Head of Commercial L&D, Nuvations Bio

Pharma Sessions is hosted by Jonathan Kaskey

Follow along on LinkedIn: https://www.linkedin.com/in/jonkaskey/

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www.pharmasessions.substack.com