The Best Communicators Aren't The Best Talkers

What listening well does for your credibility that talking never can


Jack Fox has spent years studying the words of thousands of criminals and people under pressure. And one of the most consistent things he has found is that the people who give themselves away do so because someone was truly listening to them. Not waiting for their turn to speak. Actually listening. In this episode of How Words Work, Jack Fox makes the case that listening is the most underrated communication skill most people have. He looks at what happens in the brain when someone feels truly heard, what the research says about listening and trust, and what changes in your conversations when you stop forming your response before the other person has finished. How Words Work is a weekly podcast with Jack Fox.

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