Have you ever frozen when someone shares something hard, unsure of what to say? Anne Kierce, Pastor of Care Ministry, and Alicia Penning, Associate Director of Care Ministry, share why our instinct to "fix it" often misses the mark, and what people actually need in their most painful moments. From helpful phrases to the words that hurt even when well-intentioned, this episode gives you practical tools for showing up well, even when it feels awkward. You have more to offer than you think.
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