Every August, students go back to school — and business leaders should take note. In this episode of The Peggy Smedley Show, host Peggy Smedley uses the back-to-school season as a lens to examine one of the most critical questions facing organizations today: As we race to adopt AI, automation, and digital transformation, are we actually solving the right problems?
Peggy revisits the foundational principle that has guided Connected World for years — the right balance of people, process, and technology — and explains why that three-legged stool matters more than ever in the age of generative AI, agentic AI, and physical AI.
In this episode, you'll hear why:
Technology is the enabler, not the destination
Data without insight is just noise
AI cannot fix broken processes — it only exposes them
The next decade will be won by organizations that learn continuously, not the ones that spend the most on tech
This week's tip: Pick one business challenge. Don't start by asking which technology to buy — start by asking why the problem exists in the first place.
Subscribe for new episodes every Thursday, and join Peggy live every Tuesday at 12 PM Central.
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