In this episode, Ian interviews ODR pioneer John Helie. John founded ConflictNet in 1988 as a communication forum and information sharing network for the Conflict Resolution Practitioners community, and in 1996 co-founded Mediate.com with Jim Melamed (who was interviewed on the last podcast). He also co-founded OnlineResolution.com, one of the first ODR providers, in 2000. A trained mediator and facilitator, John pioneered work with online conflict and communication from the earliest days of the Internet.
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