What if human error isn't the cause of an accident, but the very thing we need to explain?
In Episode 2 of Leading Safely: Off the Shelf, Georgina Poole dives into Sidney Dekker's New View of Human Error, challenging the traditional approach of finding someone to blame when things go wrong.
We'll explore why people's decisions make sense to them at the time, how the conditions of work shape their actions, and why better questions lead to better investigations.
Expect fresh perspectives, real-world examples and a few challenges to conventional safety thinking.
Because human error shouldn't end the conversation. It's where the real story begins!
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