Success in the claims industry isn't built on one great storm. It comes from building systems, relationships, and leadership that continue long after the next claim is closed.
In this special session recorded at the Level Up Claims Summit 2026, Galen Hair sits down with Jack Hanks of VPA Public Claims Adjusting to discuss what separates professionals who simply survive from those who build lasting businesses.
Highlights:
·Why long-term thinking beats chasing the next storm
·Building a company instead of just creating a job
·Leadership lessons learned through experience
·Creating opportunities for future generations
·Developing systems that allow your business to grow
·Why reputation remains your greatest competitive advantage
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