What happens when a marketer steps into coworking and starts looking at the business from the outside?
In our latest podcast episode, Jamie and Gio sit down with Jackie Latragna, a marketer who went from answering phones at an executive suite at 21 to becoming a fractional CMO working with coworking operators.
Jackie shares some great lessons on what she's seeing across the industry, including:
Why owners need to find ways to step away from day-to-day operations
The importance of ruthlessly evaluating your processes before scaling
How to turn the knowledge of your location teams into actual strategy
Why community involvement can be one of your most powerful marketing tools
How ThinkSpace brought more than 2,000 people through its space during Seattle Tech Week
Why smaller operators shouldn't feel like they need to replicate what larger brands are doing
How to think about CRM and technology decisions without automatically reaching for the biggest platform
Why marketers and operators should look outside coworking for ideas and inspiration
The role of SEO, AEO, AI tools, reporting, and measurable marketing outcomes
Why a little friction and different perspectives can actually lead to better ideas
One of Jackie's biggest themes throughout the conversation is simple: don't let the day-to-day keep you from looking at the bigger opportunity.
If you're trying to grow your coworking business without getting buried in the weeds, this one is worth a listen.
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