How has banking fundamentally changed over the past decade? In this episode of Current Account, Clay sits down with Christiana Riley, CEO and President of Santander U.S., to reflect on the forces reshaping financial services over the past decade. They explore how banks have adapted to a more volatile environment shaped by higher interest rates, geopolitical tension, and rapid technological change.

The conversation examines growing competition from fintech and private capital, shifting expectations around growth and risk, and how global banks are positioning themselves across both established and emerging markets. Looking ahead, they discuss what will define success for financial institutions over the next decade and how leadership priorities are evolving in a more complex landscape.

This IIF Podcast was hosted by Clay Lowery, Executive Vice President, Research and Policy, with production and research contributions from Christian Klein, Digital Graphics and Production Associate and Miranda Silverman, Senior Program Assistant.

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