What if the biggest threat to your strategy isn't a competitor, a budget cut, or AI?

What if it's busyness?

In this Sharp Cut, Marc Binkley and Vassilis Douros tackle one of marketing and leadership's biggest comfort blankets: the belief that activity equals progress.

Drawing on the work of Roger Martin, Richard Rumelt, Michael Porter, Henry Mintzberg, and decades of research in strategy, psychology, and organizational behaviour, they explore why so many companies mistake plans, initiatives, and corporate buzzwords for actual strategy.

The conversation unpacks:

  • Why strategy is fundamentally a series of choices
  • How organizations become trapped in the illusion of progress
  • Why indecision is often the most common strategic outcome
  • The hidden cost of strategic ambiguity
  • What B2B buying behaviour can teach us about leadership
  • Why marketing departments produce more content than ever while achieving less impact
  • How AI accelerates both good strategy and bad strategy
  • Three practical actions leaders can take immediately to make better strategic decisions


This episode is ultimately about one uncomfortable truth:

Most organizations don't have a strategy problem.

They have a choice problem.

And until they're willing to make difficult choices, strategy remains little more than activity wearing a strategy costume.

Takeaways

  • Most strategies presented are often just lists of initiatives.
  • Real strategy involves making explicit choices and trade-offs.
  • Indecision can be a strategy, but it's not an effective one.
  • Ambiguity can be useful short-term but harmful long-term.
  • Fluffy language often indicates a lack of real strategy.
  • Marketing and strategy should be aligned for effectiveness.
  • The say-do gap reflects a disconnect in organizational goals.
  • AI can exacerbate existing strategic issues if not managed properly.
  • Effective strategy requires clear, actionable frameworks.
  • Leaders must be willing to make specific, falsifiable choices.


Chapters

00:00 - The Illusion of Strategy

03:13 - Defining Real Strategy

05:49 - The Challenge of Decision-Making

08:49 - Indecision as a Strategy

11:59 - The Role of Ambiguity in Strategy

14:50 - The Cost of Fluffy Language

17:48 - Marketing and Strategy Alignment

21:04 - The Say-Do Gap in Organizations

23:52 - The Impact of AI on Strategy

27:03 - Practical Steps for Effective Strategy

References

Cappellaro, G., Compagni, A., & Vaara, E. (2021). Maintaining strategic ambiguity for protection: Struggles over opacity, equivocality, and absurdity around the Sicilian Mafia. Academy of Management Journal, 64(1), 1–37.

Dixon, M., & McKenna, T. (2022). The JOLT effect: How high performers overcome customer indecision. Portfolio.

Drucker, P. F. (1967). The effective executive. Harper & Row.

Eisenberg, E. M. (1984). Ambiguity as strategy in organizational communication. Communication Monographs, 51(3), 227–242.

Hurman, J. (2024). The case for creative effectiveness. Cannes Lions / WARC.

Kantar. (2024). How optimized touchpoint planning drives brand growth. Kantar Insights.

Kapero. (2024). Channels and content: The state of the marketing department. Kapero Management Consultants.

Kim, W. C., & Mauborgne, R. (2005). Blue ocean strategy: How to create uncontested market space and make the competition irrelevant. Harvard Business Review Press.

Lafley, A. G., & Martin, R. L. (2013). Playing to win: How strategy really works. Harvard Business Review Press.

Martin, R. L. (2020, October 5). The role of management systems in strategy. Roger Martin Substack. https://rogerlmartin.substack.com

Martin, R. L. (2021, April 19). It's time to accept that marketing and strategy are one discipline. Medium. https://rogermartin.medium.com

Martin, R. L. (2023, January 23). Being ‘too busy’ means your personal strategy sucks. Roger Martin Substack. https://rogerlmartin.substack.com

Martin, R. L. (2026, March 16). Becoming an AI-augmented enterprise. Roger Martin Substack. https://rogerlmartin.substack.com

Mintzberg, H. (1973). The nature of managerial work. Harper & Row.

Mintzberg, H. (1987). The strategy concept I: Five Ps for strategy. California Management Review, 30(1), 11–24.

Morgan, A. (2024). The cost of dull. Cannes Lions / System1 Research.

Porter, M. E. (1996). What is strategy? Harvard Business Review, 74(6), 61–78.

PwC. (2025). 28th annual global CEO survey: Reinvention on the edge of tomorrow. PricewaterhouseCoopers.

Rush. (1980). Freewill [Song]. On Permanent Waves. Anthem / Mercury Records. (Lyrics by Neil Peart.)

Rumelt, R. P. (2011). Good strategy, bad strategy: The difference and why it matters. Crown Business.

Strategic ambiguity systematic review (Authors, 2025). Strategic ambiguity: A systematic review, a typology and a dynamic capability view. Management Decision, 63(13), 123–xx. [Full citation TK once confirmed]

Turner, M. (2024). How buyable B2B emotions unlock $19 trillion in category growth. LinkedIn / The B2B Institute.

WARC. (2026). The Multiplier Playbook. WARC.

Waytz, A. (2023, March-April). Beware a culture of busyness. Harvard Business Review.

Wilson, T. D., Reinhard, D. A., Westgate, E. C., Gilbert, D. T., Ellerbeck, N., Hahn, C., Brown, C. L., & Shaked, A. (2014). Just think: The challenges of the disengaged mind. Science, 345(6192), 75–77.

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