Monte Carlo #65 - Celine Thierry: What Actually Works With AI in Insurance

Two years of AI proofs of concept have left reinsurance with a mild hangover and a nagging suspicion that none of it was real. Céline Thierry, Senior Director, Reinsurance at Duck Creek, joins us at Monte Carlo RVS to explain why this year feels more grounded. The industry is spending less time on AI as a big idea and more on where it gives underwriting and reinsurance experts room to do the work only they can do.

WHAT YOU'LL LEARN:

• Why AI in reinsurance has moved from abstract ambition to practical friction-removal
• How climate and geopolitical risk make connecting underwriting and reinsurance data more urgent
• Why the US market is moving faster on AI adoption than Europe
• What Duck Creek's acquisition of Send says about proving AI beyond the POC stage
• Why the weekend-built policy admin system won't replace 30 years of relationships

TIMESTAMPS:00:00 Intro00:37 Céline on running Duck Creek's reinsurance product portfolio01:14 Why the AI conversation got more grounded this year02:10 Climate, geopolitics and risks that refuse to sit still02:59 Duck Creek, Send and why underwriting and reinsurance must connect03:55 Finally knowing what's actually in your portfolio04:32 The POC hangover, and why the US is adopting faster than Europe05:45 Is anyone asking AI to solve a specific problem yet?06:59 Can someone really build a policy admin system on their own?07:47 AI as a means, not a threat to expertise08:53 Would she have believed any of this two years ago?09:33 Outro

EPISODE LINKS:
Celine's LinkedIn: https://www.linkedin.com/in/celine-thierry-7640471/Duck Creek: https://www.duckcreek.com/

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