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How SharkNinja Is Transforming Customer Experience With AI, Salesforce and Agentforce

Dela

AI is moving out of the back office and into the products people use every day. That was the thread running through my conversation with Velia Carboni, CIO of SharkNinja, here at Dreamforce on The Ravit Show. #sponsored


SharkNinja is taking AI beyond internal productivity and into its products and customer experiences. That shift changes what a CIO is responsible for. Technology leadership now sits much closer to the customer. We talked about where Salesforce and Agentforce fit into the way SharkNinja connects with its customers.


We also got into speed. SharkNinja launches new products across global markets, and technology has to keep pace with that.


And of course, what Velia is hearing on the ground at Dreamforce this year.


The energy here is unreal. Conversations like this one are exactly why I love being at Dreamforce.


Thank you, Velia, for a great conversation.


#dreamforce #salesforcepartner #salesforce #agentforce #sharkninja #ai #cio #customerexperience #theravitshow

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