Unlock the secrets to revolutionizing your Customer Success journey with Ryan Ballein, a trailblazer in the CS arena. You'll hear invaluable insights from Ryan's transition from sales to leadership and his expert strategies for building a robust CS function from the ground up. Kristen and Ryan's conversation focuses on implementing digital-first customer engagement, emphasizing automation's role in freeing up CS managers for more meaningful work, thus amplifying customer satisfaction and employee fulfillment.

Podden och tillhörande omslagsbild på den här sidan tillhör Kristen Hayer. Innehållet i podden är skapat av Kristen Hayer och inte av, eller tillsammans med, Poddtoppen.