In this episode, we connect with Ian Crocombe, founder of Deft, the Creative Consultancy for Social Commerce™, which unlocks new revenue from social commerce by supercharging creative and media using machine learning and their team's collective genius. We cover everything from social shopping to how to speak to Gen Z and how they’re different from Millennials and Gen X. We also discuss how brand building is central to brands succeeding in this omnichannel retail environment, and explore how China’s hyper advanced social commerce industry gives us insight into what’s next.
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