Hot Yoga, Cool Clothes, Better Shared Services Processes: How lululemon Improves its Finance Operations After Massive Growth

Jose Sorondo joined lululemon as Director, Global Finance Shared Services in 2018 and has helped the company by leading finance shared services during its rocket ship growth.It takes a lot of suppliers to run a fast-paced apparel company. In AP, once in a while, one of these suppliers would call to say: “There has been an error in the payment received.” During massive growth, duplicate payments happen. Having suppliers point this out is amazing. But how many didn’t call the AP desk? And, on a...