140. Listen To This If...You Want To Up Your Email Game

Email is essential, but it can also suck the life out of you. In this episode, Jen and Michael share their best advice for taming the inbox: write clear subject lines, put your call to action up front, and keep emails short so you reduce the cognitive load on the person reading.

They also discuss a brilliant piece of counterintuitive advice from Dr Jonathan O'Donnell: take longer to reply. Slowing down your responses to non-urgent emails breaks the cycle of constant back-and-forth, and gives everyone a bit of time back in their day.

You can find more great advice here:

• https://hbr.org/2022/08/5-tips-for-writing-professional-emails
• https://www.sunsama.com/blog/how-to-manage-email-overload

Transcript: https://go.unimelb.edu.au/us72