Violence repeatedly erupts in dementia care despite warnings, inspections show

Gladys Lynch was a retired accountant who moved into the memory care unit at Harbor Crossing in White Bear Lake, Minnesota in September 2025 after developing dementia. Only a few weeks later, she died from injuries caused by being pushed by another resident in an altercation.

According to a new KFF Health News investigation, what happened to Gladys is just one example of situations where resident-to-resident incidents in dementia care facilities have turned deadly.

KFF Health News reporter Jordan Rau joined Minnesota Now host Nina Moini to talk about the investigation. And gerontologist Eilon Caspi shared what he’s learned from researching resident-to-resident altercations.