Special guest host Kim DeCarolisjoins Carl for a lively dive into the week’s biggest restaurant and tech stories for the last episode in Season 2.
They start with American Express’s growing influence in restaurant loyalty and ask whether Amex has become the new partner of choice. Then they turn to Chipotle, where CEO Scott Boatwright is refocusing the brand around digital order accuracy — a move that says a lot about how consumer expectations have shifted.
Next up: Yelp’s new AI Receptionist - will it actually help operators, or just add more noise to the AI conversation? And in one of the week’s biggest business moves, Wonder’s acquisition of Spyce from Sweetgreen sparks a discussion on focus, automation, and where robotics fits into the future kitchen.
Finally, Carl and Kim unpack the Uber + Toast partnership, a big move that could reshape the first-party and third-party delivery landscape.
As always, The Digital Restaurant looks at how these headlines reveal where restaurant technology and the broader off-premise experience are headed next.
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