What happens when we stop planning for communities and start listening to them instead?
Bringing together the themes explored throughout the series, host Dr. Katie Blair is joined by community builder and youth advocate Giane Cole to explore the Harwood Approach - a philosophy of community engagement built on one simple idea: before we plan, we need to listen.
Drawing on decades of experience working alongside young people and communities, Giane reflects on how genuine community conversations can shift perceptions, build trust and create lasting change. Through stories from her own practice, she describes how creating space for people to share their aspirations led to youth-led action, transformed public spaces and changed the way communities viewed young people - not as problems to solve, but as leaders and active contributors.
Giane explores what it really means to turn outward: placing community aspirations ahead of organisational priorities, valuing lived experience alongside professional expertise, and recognising that people, relationships and stories are some of a community's greatest assets. Giane also shares a practical five-step guide for facilitating meaningful community conversations and translating what people care about into collective action.
As the series draws to a close, this episode reminds us that every engagement method carries a mindset. When we begin by listening deeply, sharing power and trusting communities to shape their own future, we don't just change the questions we ask - we change the possibilities that emerge.
Whether you're working in community development, education, government or social impact, this final episode offers practical inspiration for creating more authentic, community-led change.
Voices
Katie Blair, PhD is Manager, Research and Evaluation at the Centre for Social Justice and Inclusion at the University of Technology Sydney. Her work focuses on community-engaged research, participatory evaluation and strengthening community voice to support meaningful social change.
Giane Cole is a community builder, youth advocate and community development practitioner with extensive experience supporting young people and communities to lead positive change. Her work focuses on youth participation, community engagement and creating the conditions for communities to identify their own strengths, build relationships and shape their own futures through meaningful participation.
Credits
Written by Mitra Gusheh, Tshinta Morris, Anusha Muller and Katie Blair. Recorded and edited by Jane Curtis and Lachlan A'Court. Executive producer, Impact Studios: Sarah Gilbert. Mapping What Matters is made by UTS Impact Studios, in collaboration with the UTS Centre for Social Justice and Inclusion and Glebe Youth Service. This project was also supported by the Paul Ramsey Foundation.
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