In today’s listener-submitted Malicious Compliance stories, a wedding venue values its rules over a simple fix, a warehouse manager decides a computer screen should replace years of experience, and a condo board demands that every maintenance concern be documented separately. Each person in charge is certain their system makes perfect sense, right up until someone follows it exactly. What follows is a satisfying collection of needless bureaucracy, ignored warnings, and rule-makers receiving precisely the compliance they demanded.
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