What happens when a new boss decides an old manual knows your job better than you do? In today’s Karma Stories episode, an overnight cash-processing crew is ordered to abandon the methods that keep millions of dollars moving. Their supervisor explains the problem, asks for help, and gets the same answer: follow the procedure. With armoured trucks arriving and a deadline approaching, the crew does exactly that—and documents every delay. The boss wants proof his employees are wasting time. He might regret asking them to keep such good records.
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