AI delivers the most value when it sharpens human judgment - not when it tries to replace it. This week, Kenneth Kicia, Chief Information Officer, Florida Department of Corrections looks at how leaders can position AI as a practical decision-support layer, helping teams move faster and smarter without handing over responsibility.
Kenneth breaks down which decisions benefit most from AI-assisted insight, how executives set clear guardrails for AI-driven recommendations, and what it takes to keep human accountability front and centre when AI informs outcomes. It also covers how to build trust in AI outputs across teams through clarity, consistency, and the right oversight.

Kenneth Kicia, Chief Information Officer, Florida Department of Corrections

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