In this episode of Leaders with Ambition, host Nicky Acuña Ocaña is joined by Raya Blakeley-Glover, Chief Business Development & Client Officer, and Emma Lago, Chief Marketing & Communications Officer at Bird & Bird, the international law firm known for its focus on technology, innovation and future-facing legal services.
In this special 100th episode, Raya and Emma reflect on their career journeys, the leadership lessons that shaped them, and their recent promotions into newly created C-suite roles. They share how careers rarely follow a straight path, discussing their transitions from legal practice and communications into senior leadership positions and why embracing change has been central to their success.
Throughout the conversation, Raya and Emma discuss the importance of mentorship, sponsorship and coaching, explaining how advocates and role models helped them navigate career decisions, take on leadership responsibilities and build confidence. They also explore why curiosity, resilience and continuous learning remain essential qualities for long-term success.
The discussion provides a fascinating insight into Bird & Bird's leadership culture and the unique co-leadership model that underpins their partnership. They reveal how trust, communication, mutual respect and shared values have enabled them to work together effectively while bringing different strengths, perspectives and expertise to the table.
Raya and Emma also share their views on developing high-performing teams, creating opportunities for junior professionals and fostering inclusive environments where people feel supported, recognised and empowered to grow. They discuss the importance of giving people visibility, helping them build confidence and creating space for ambition.
The episode explores the future of legal marketing, business development and communications, including the growing impact of AI. They discuss why technology should be embraced as an opportunity, how client expectations are evolving, and why human skills such as creativity, relationship-building, communication and strategic thinking will remain more important than ever.
This is an inspiring conversation for anyone interested in leadership, professional services, career development, female leadership, mentoring talent, embracing innovation and building high-performing teams that deliver lasting impact.
Chapters
00:00 Introduction and episode celebration
02:25 Emma and Raya's career journeys
07:28 Influences on leadership and role models
12:32 The importance of mentoring and sponsorship
15:07 Training, soft skills, and industry insights
20:27 The power of co-leadership and trust
25:46 Building high-performing, inclusive teams
31:52 Significance of promotion to C-suite
34:12 Challenges faced by women in leadership
36:58 Supporting health, well-being, and work-life balance
51:06 Words of wisdom for juniors and leaders
52:09 The future of legal industry and AI
53:14 Closing remarks and future outlook
