Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives.

This week, we look at British European Airways Flight 548, a Hawker Siddeley Trident which crashed shortly after take-off from Heathrow Airport in 1972. What happened? Could it have been avoided? And what did we learn from this tragedy?

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