The Future of the Guest Experience Is Smarter Software with Margot Schmorak

Margot Schmorak, CEO and co-founder of Hostfully, joins the show to discuss how property management software is evolving and what hosts should look for when choosing a PMS. She covers Hostfully’s latest developments in home automation, damage protection, accounting, and AI-powered guest communication, including AI that can handle routine guest questions and flag issues that require a host’s attention. Margot also shares why proper onboarding, configuration, and ongoing management are essential to getting the most out of any software platform, along with her advice for creating a better guest experience and growing a short-term rental business.

Connect with Margot:

Hostfully.com

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For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon