In this session, revenue expert Will Sullivan breaks down the ARR Waterfall Framework—a proven approach for analyzing growth, churn, and retention at the customer-product level to uncover the true performance of your revenue engine.
You’ll learn how to:
-Break ARR into actionable components like upsell, churn, and lapse
-Diagnose expansion risk and revenue leakage before the board does
-Align GTM and Finance teams around one shared, strategic view of revenue
-Use ARR Waterfall insights to improve planning, valuation, and exit outcomes
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