In this episode, Dennis de Reus, co-founder of Stellar and former Head of AI at ABN Amro, reveals how AI-driven voice technology is redefining customer interactions. We discuss practical experiences, real customer feedback, and the capabilities of AI compared to human support agents.
Topics include: ✅ How Stellar uses AI to improve customer support experiences. ✅ Real-world scenarios where customers prefer AI over human interactions. ✅ The strengths and limitations of AI in customer service. ✅ Building a successful AI startup from the ground up.
Discover where AI excels, where human interaction is still essential, and how technology is reshaping customer service. 🎧
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