.In this episode we welcome Jim Hun, Vice President of Sales and Customer Success at Gamfin, and Andrea Person, Manager of Networking Quality at Gamfin to discuss the mission and services available to anyone affected by gambling harm. Some questions that are answered in this episode include:

  • What is GamFin?
  • How can NYS residents get connected with GamFin?
  • In addition to confidential support, does GamFin have agents with lived experience?
  • How should someone prepare for their first meeting with GamFin?
  • What is the next step after a caller is referred to GamFin?
  • How does GamFin support individuals whose primary language is not English?

Does GamFin have any eligibility limitations to the services GamFin provides?If you find yourself struggling with gambling harm, or if you suspect someone you know is facing such challenges, don’t hesitate to seek help. For 24/7 support, call the NYS OASAS HOPEline at 1-877-846-7369 or text 467369. Or choose your county using our interactive map on our NYProblemGamblingHELP.org HOME PAGE to see the contact information for the Problem Gambling Resource Center (PGRC) in your region.

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