A strong culture can help an organization navigate disruption—but the same beliefs and behaviors that drove success in the past can become barriers when the world changes. With AI accelerating uncertainty, how can leaders tell whether their culture is helping their organization adapt or holding it back?
In this episode of C-Suite Perspectives, Steve Odland, President and CEO of The Conference Board, is joined by Erka Amursi, Principal Researcher in the Human Capital Center, to explore what makes an organizational culture strong, healthy, adaptable, and consistent, and how leaders can determine where their own culture needs work.
They discuss a new four-dimension framework for understanding and measuring culture; why trust and psychological safety are especially important during periods of rapid change; and how leaders' actions, incentives, and communication shape the behaviors that take hold across an organization. They also examine how AI is challenging traditional approaches to change management and why transparency becomes even more important when leaders cannot offer employees certainty about what comes next
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