Surge capacity in our DNA for operations and knowledge

See the show notes and episode information:
A wide-ranging conversation with Robin Vincent Smith of Médecins Sans Frontières (Doctors Without Borders) about:

·      How the pandemic made decision-making more inclusive and flattened the organization. 

·      How the office has become the place to meet people, build trust and relationships, but not to do work. 

·      How they deal with new issues first by tapping their internal collective intelligence, building a community around the issue, then by buying consultancy intelligently and they finally hiring a new employee who is rapidly operational thanks to the strong foundation already in place. 

·      How the surge capacity in the MSF DNA is a strategic advantage both for operations in the field and knowledge development.

·      How they are now even more connected thanks to raw and real stories directly from the field to the central office