Ivanti ITSM has come a long way in the 27+ years I have implemented the various products from HEAT, HEAT ITSM, Ivanti Service Manager, Ivanti Asset Manager, and now Ivanti Neurons for ITSM/ITAM.

Surprisingly the Ivanti Professional Services approach has also changed. From in-house consultants, now outsourced to Ivanti Business partners.

Is that good, is it bad? How many consultants/developers do you really need for your ITSM Project?

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Podden och tillhörande omslagsbild på den här sidan tillhör Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations. Innehållet i podden är skapat av Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations och inte av, eller tillsammans med, Poddtoppen.