31: Associate Director for Alumni and Careers, Shinn Teo on Remembering to be Human

Leaders who neglect to pause, reflect, and empathize may struggle to understand their team's challenges and concerns, leading to communication breakdowns and a lack of trust. By fostering a culture of empathy, leaders can increase engagement, build trust, and enhance team performance.

In episode 11 of the Leaders People Love series, Shinn Teo, Associate Director for Alumni and Careers shares her insights in her approach to onboarding new team members, focusing on evaluating strengths and fostering a realistic view of the organizational culture.

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