CIO Podcast - Episode 120: Healthcare Education and Training with Stephanie Lahr

For the 120th episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Stephanie Lahr, MD, CMO at uPerform, and Former CIO, to talk about healthcare education and training! We kick this episode off by talking about why we think education often gets treated as an afterthought by leadership during major health IT initiatives, as well as the implications of that mindset. Then Lahr shares how she would convince a room of health system executives that education deserves a seat at the strategy table, not just the support desk. Next, we debate if memorization is the right goal for training, and if not, what should organizations be optimizing for with their training instead.

Personalization is a constant topic in conversations about adoption. Going from that, we discuss why, at a high level, one-size-fits-all education falls short and how organizations should be personalizing their education. Next, we dive into another hypothetical scenario. We discuss what would be the first thing Lahr would advise a health system leadership team undergoing a major transformation to get right when it comes to preparing their people. Lastly, Lahr shares the best piece of advice she’s been given in her career.

Here’s a look at the questions and topics we discuss in this episode:

• When you look at major health IT initiatives, training often isn’t the first thing leadership thinks about. Why do you think education gets treated as an afterthought, and what are the implications of that mindset?
• If you had to convince a room of health system executives that education deserves a seat at the strategy table, not just the support desk, how would you make that case? 
• Is memorization the right goal for training, or what should organizations actually be optimizing for with their training instead?
• Personalization comes up constantly in conversations about adoption. At a high level, why does one-size-fits-all education fall short, and how should organizations be personalizing their education?
• If you were advising a health system leadership team about undergoing a major transformation, what’s the first thing you’d tell them to get right when it comes to preparing their people?
• What’s the best piece of advice you’ve been given in your career?

Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today.