This week, Jack Sharry talks with Indivisible Partners' Founder and Chief Technology Officer, Alok Kapoor, and Founder and Chief Operating Officer, John Hogarty. Alok oversees and guides the firm's technology direction and brings leadership experience from Fidelity Investments and Merrill Lynch. John leads the company's growth by optimizing operations and technology, with a track record of managing large-scale initiatives and building platforms at Merrill Lynch's Global Wealth and Investment Management for Bank of America.
Alok and John discuss how technology and operations serve as competitive differentiators for wealth firms. They share how they built a fully integrated platform, powered by technology and human expertise, to align clients', advisors', and firms' objectives. Alok and John also discuss what it means to deliver total wealth advice and how the future of wealth management will be shaped by those with the capabilities to serve clients best and build processes and efficiency into their businesses.
In this episode:
(00:00) - Intro
(01:51) - The 'why' behind Indivisible Partners
(03:55) - How innovation in fintech has transformed wealth management
(06:01) - Technology and operations as competitive differentiators
(09:46) - What Indivisible Partners is building and who it's for
(13:28) - Why platform architecture and integration matter
(18:38) - Scaling organic growth without losing the client experience
(20:23) - What the best firms will look like in the future
(21:50) - John and Alok's key takeaways
(24:41) - John and Alok's interests outside of work
Quotes
"When you're dealing with people's wealth, you can't make mistakes in the back office. The soundness and safety, the consistency, and the quality of the reporting and interaction in this day and age, the movement of money, and the protection of those assets are so important." ~ John Hogarty
"We needed a capability where every advisor could lay out their desktop exactly the way they want to see information, in the order they want to see it." ~ John Hogarty
"Everybody out there will talk about the capabilities they're building into their products. It's really easy to move quickly on a rocky foundation. We work really well in making sure we're moving very quickly on an extremely solid foundation." ~ Alok Kapoor
"Most firms treat technology and operations as back-office cost centers. They're measured on risk. They're measured on budget. We think of them as the product. Because to the advisor and client, this stuff working is the product. It has to work." ~ Alok Kapoor
Links
Alok Kapoor on LinkedIn
John Hogarty on LinkedIn
Indivisible Partners
John Thiel
Advyzon
Connect with our hosts
LifeYield
Jack Sharry on LinkedIn
Jack Sharry on Twitter
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