As the use of artificial intelligence accelerates across financial services and other regulated industries, businesses are facing difficult questions about when AI outputs, chatbot exchanges, and agent activity become records that must be retained. In this episode of “Tech Law Talks," Smarsh’s Robert Cruz joins Reed Smith lawyers Anthony Diana, Therese Craparo, and Michael Rubayo as they discuss emerging regulatory expectations, governance strategies, third-party risk, and the growing compliance challenges posed by agentic AI.
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