In this episode, we sit down with Julian Biswanger, the Head of Process Excellence at Rittal, the flagship company of the Friedhelm Loh Group. After making the leap from the Celonis side to the customer side, he shares what it really takes to operationalize process mining across all major international subsidiaries: building a Center of Excellence, prioritizing value, scaling teams, delivering fast, and putting intelligence to work on everything from master data to ERP integration.
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