Recently the Center for American Progress issued a report that said “Online service companies have produced substantial wealth, but these gains have failed to reach the American workforce more broadly. Pervasive, ubiquitous digital surveillance has eroded Americans’ civil liberties. Exploitation of people’s data has created novel consumer threats around privacy, manipulation of consumer behavior, and discrimination. Americans face these and other harms from online services, including but not limited to widespread fraud, abuse of small businesses, abuse of market power, faulty algorithms, racist and sexist technological development, cybersecurity challenges, threats to workers’ rights, curtailed innovation, and challenges with online radicalization and misinformation.”
But one of the authors of that reports says that despite this massive litany of destructive problems, big tech platforms can be fixed, and the Internet can be...good! Erin Simpson of CAP joins to explain.
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