The top 10 amenities guests want right now include:

  1. A pet-friendly space
  2. Wifi
  3. Free parking
  4. A pool
  5. A jacuzzi
  6. A kitchen
  7. Air conditioning
  8. Heating
  9. A washer
  10. TV or cable

Whether you are a single property owner managing it yourself, or a vacation rental company owner managing a bunch, it's EASY TO BE MEDIOCRE. (AVERAGE) and not even know it sometimes.

Recent Owners switching property managers' phone calls.  TAKEAWAYS

  1. Communication with owners is very important.
  2. Reviews with guests don't come automatically, one of Peters's secrets.
  3. Guest communication seems easy but it's not.  HOSPITALITY isn't SHORT.
  4. Growing too fast isn't smart, especially with the labor shortage we are in.  (talk about blocking dates between visiting because you can't handle the turnover.
  5. Safety issues and taking a property over without seeing it first.
  6. Guest Book why this is so important.

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