One of the biggest reasons we choose to work with the sponsors that we have at The Dead Pair Podcast, is customer service. Recently, we received an email from a customer of OtoPro, whereas the customer questioned some of the fees and was not happy. This sparked a quick phone call to Dr. Grace Sturdivant to get down to the bottom of the issue. Listen in as we cover this issue and the customer service that they pride themselves in! Ed Prechel co-hosts this episode as we had a lot to talk about as well as an update from 4 State Championship Make-a-Break shoot offs!
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