In the latest episode of The Workplace Podcast, William welcomes back Amy Gallo, bestselling author of ๐†๐ž๐ญ๐ญ๐ข๐ง๐  ๐€๐ฅ๐จ๐ง๐  and one of the leading voices on conflict and communication at work.

This conversation explores a topic many teams still struggle with: ๐‡๐จ๐ฐ ๐๐จ ๐ฐ๐ž ๐๐ข๐ฌ๐š๐ ๐ซ๐ž๐ž ๐ฐ๐ž๐ฅ๐ฅ?

Amy shares practical insights on why healthy conflict is often a sign of trust, not dysfunction, and how avoiding difficult conversations can quietly damage team performance, relationships, and psychological safety.

๐Ÿ”ฅ ๐Š๐ž๐ฒ ๐ข๐ง๐ฌ๐ข๐ ๐ก๐ฌ ๐Ÿ๐ซ๐จ๐ฆ ๐ญ๐ก๐ข๐ฌ ๐ž๐ฉ๐ข๐ฌ๐จ๐๐ž: ๐‚๐จ๐ง๐Ÿ๐ฅ๐ข๐œ๐ญ ๐ˆ๐ฌ๐งโ€™๐ญ ๐…๐š๐ข๐ฅ๐ฎ๐ซ๐ž โ€“ Strong teams donโ€™t avoid disagreement; they learn how to navigate it ๐‚๐จ๐ง๐Ÿ๐ฅ๐ข๐œ๐ญ ๐ƒ๐ž๐›๐ญ โ€“ Avoiding issues today creates bigger problems later ๐“๐ก๐ž ๐Œ๐ž๐ž๐ญ๐ข๐ง๐  ๐๐ž๐Ÿ๐จ๐ซ๐ž ๐ญ๐ก๐ž ๐Œ๐ž๐ž๐ญ๐ข๐ง๐  โ€“ How gossip and backchannel conversations undermine trust ๐๐ฌ๐ฒ๐œ๐ก๐จ๐ฅ๐จ๐ ๐ข๐œ๐š๐ฅ ๐’๐š๐Ÿ๐ž๐ญ๐ฒ โ€“ Why honest feedback and reflection actually strengthen relationships ๐“๐ž๐š๐ฆ ๐๐จ๐ซ๐ฆ๐ฌ โ€“ The simple habits high-performing teams use to create healthier conversations

A hugely practical conversation for leaders, managers, and teams navigating pressure, disagreement, and collaboration in modern workplaces.

Find out more about Amy: AMY GALLO

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