EP 28 - Inside the Country's Largest Co-Living Operation

How do you scale a co-living company from a small operation to nearly 4,000 units across major U.S. cities?

In this episode, Miller and Craig sit down with Sergii Starostin, co-founder and CEO of Outpost Club, to explore the strategies behind one of the country’s largest co-living operations.

Sergii explains how Outpost expanded through organic growth and strategic acquisitions, including taking over properties from Bedly, Quarters, Common Living, and June Homes. He also shares how the company evaluates acquisition opportunities, determines which markets make sense, and chooses between master leases, revenue-sharing agreements, and property management contracts.

The conversation also covers:

• Why Outpost focuses on large projects with 100–200 rooms
• How acquisitions helped the company enter new markets
• Why some previously strong co-living markets are now struggling
• How Outpost evaluates property management companies using EBITDA
• Why market concentration helps lower customer acquisition costs
• How AI increased each leasing representative’s capacity from roughly seven leads to 40–50 leads per day
• How AI is changing leasing, marketing, customer service, and financial operations
• Why Sergii believes traditional software-as-a-service could disappear
• Outpost’s upcoming free property management platform, Nebo
• What the future may hold for co-living operators and property managers

Whether you currently operate a few rooms or hope to build a national co-living company, this episode provides a rare look inside co-living at an entirely different scale.

Connect with Sergii Starostin:
Email: ss@outpost.me
Nebo: https://mynebo.co

Follow Miller McSwain:
https://www.instagram.com/millermcswain/

Follow Craig Curelop:
https://www.instagram.com/craigcurelop/