When everything shifts at once, composure becomes a strategy. David Wheldon talks with HP’s Antonio Lucio to explore how leaders stay steady through geopolitics, macro pressure, generative AI, and an unexpected CEO transition—while keeping teams focused, customers centred, and growth on track.

Antonio cuts through the AI hype with three pragmatic plays: scale asset optimisation for faster NPI readiness, use identity-led media to guide IT decision makers across their buying journey, and automate back office work that drains half of marketers’ time. He makes the case that AI is only useful when it serves the customer, not a dashboard, and that chasing pilots without scale is a dead end for global brands.

We also unpack the inner game of leadership. Drawing on Stoicism and a fresh look at Machiavelli’s hard questions, Antonio shares how he managed a delicate CEO succession process, balanced empathy with execution, and modelled honest emotions without losing operational clarity. The takeaway is a repeatable rhythm: protect your capacity, face reality as it is, define the next action, and deliver.

Finally, we reframe the CMO’s mandate. Marketers who earn their seat at the table own three advantages: the aggregator view of budgets across units and regions, the authentic voice of the customer built on direct relationships, and the ability to integrate storytelling across stakeholders. As search behaviour tilts toward LLMs, trust, owned and earned content, and account-based marketing become decisive. Communications, marketing, and corporate affairs must move as one to turn reputation into revenue.

If you’re leading teams through volatility or rethinking how AI and trust work together, this conversation offers a clear path forward. 

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