Boroughs and Burbs Season 6, Episode #246 explores the art of client communication in luxury real estate with Alice Faggi of RealScout. How do successful luxury agents build lasting relationships with clients long after a transaction closes? Alice shares insights into thoughtful communication, consistent follow-up, personalization, and the tools agents use to stay connected with current and past clients. How can agents balance personal communication with automation and technology? What role do CRM systems, email marketing, and AI play in maintaining meaningful client relationships? From staying top of mind to creating personalized experiences, this episode explores how consistency, authenticity, and thoughtful communication can strengthen relationships and build long-term trust. Tune in for a conversation about staying connected, using technology effectively, and creating client relationships that extend far beyond a single real estate transaction.

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