Sarah Burton, Ph.D. joins Bill Kanasky, Jr., Ph.D. to talk about some do's and don'ts of jury research in medical malpractice cases.
Sarah's Don'ts:
- Don't go into a focus group expecting to predict the verdict - the purpose of focus group research is to understand how jurors interpret the evidence and what does and does not resonate
- Don't start your research with a mock trial - focus groups (exploratory research) should be the first step in jury research rather than mock trials which are confirmatory research projects
- Don't argue or advocate in a focus group - the problem when not taking a neutral approach to the presentation is it invites presenter bias
- Don't assume jurors understand what you are presenting - you must assess juror comprehension before diving into their feedback
- Don't make assumptions about how witnesses will perform - testing each of your key witnesses with jurors in a focus group is critically important
Sarah's Do's:
- Do focus on the why behind the attitudes and perspectives the jurors are sharing
- Do listen more than you talk
- Do be balanced and neutral
- Do video all witnesses at deposition to test in focus group jury research
- Do test your case early and often - apply the scientific method
Watch the video of this episode here: https://youtu.be/dT4Mh3RAXQ0
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