In this episode, I sit down with Sammi Li who leads analytics for the Community Bank side of Flagstar Bank. We talk about a range of banking application areas including hyper-personalization—how the bank can bring stronger and better digital and AI capabilities to deliver personalization to Flagstar customers through their bankers in the branches. Sammi’s great advice for aspiring analytics professionals include, be curious, keep learning, have a growth mindset, and figure out how to become a more helpful person. This simple, but universal behaviors, have all played a big role in her success in the analytics field, and financial services.
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