Rob Snyder is founder and advisor to b2b startups, Fellow at Harvard Innovation Labs, and Operating Partner at Grix VC. He wrote a book called The Power of PULL which I recommend to folks that are building 0 to 1 (and beyond).

We discuss:

Quick explanation of PULL;

Anything less than "Hell Yes!" is a no, but this is not what we learn in sales;

The Rule of One and focus on one person when you’re creating your PULL hypothesis;

Are aesthetics even meaningful;

Why selling and delivering needs to be a startups primary form of research (wait what about customers);

What happens when you had PULL, scaled it, and now growth is stalling;

One thing you're working on that you don't fully know how to solve yet.


Jump in:

02:14 Understanding the Concept of PULL

08:58 The Importance of Hell Yes Customers

12:38 The Rule of One in Customer Understanding

17:07 Aesthetic Differentiation: Meaningless or Meaningful?

22:49 Customer Conversations versus Sales Conversations

28:44 Navigating Sales Challenges and Growth Stalls

33:05 Understanding Demand vs. Supply in Startups

39:42 Rob’s Current Struggles


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Rob on LinkedIn: www.linkedin.com/in/rsnyder1

Rob's website: ⁠robsnyder.org⁠


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