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Ask one of your direct reports to name the three to five things that define success in their role. If the answer is vague, you have a clarity problem, and it is costing you more than you think.
In this episode Steve shares the moment as a CFO that showed him how broken the typical review process is, and why job descriptions alone leave your team guessing. He walks through how to turn responsibilities into specific success measures, how to use them in one-on-ones, and how to tie every role back to the one metric that tells you whether your strategy is working.
If your team is busy but you still feel frustrated with the results, this one is for you.
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